24 June 2019
Your privacy is very important to DigiState. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do with information we collect about you at the website of our hosting company https://www.digistate.nl.

If you have any questions or would like to know exactly what information we store about you, please contact DigiState.

Ordering Process
When you place an order with us, we use your personal data to be able to handle the order properly. We also receive information about your payment from your bank or credit card company.

Therefore, we use your payment details, name, address, gender, e-mail address, telephone number and billing address. We need this because of the contract we have with you. We keep this information until your order is completed and seven years thereafter (that is the legal retention obligation).

Portal Access
With our portal, you get access to a management environment where you can set, specify and change things yourself. We keep track of what you have done and when, so that there is evidence of this.

We use your name and address data. We need this because of the contract we have with you. We store this information for up to six months after the end of service delivered to you.

Taking out a Subscription
You can take out a paid subscription at our website https://www.digistate.nl, whereby we use your personal data to process the payment.

For this, we use your billing address, telephone number, payment details, e-mail address, name, address and gender. We need this because of the contract we have with you. We keep this information until you cancel the subscription and seven years thereafter (that is the legal retention obligation).

Contact Form and Newsletter
You can ask us questions or make requests using the contract form.

We use your e-mail address, telephone number, name and address details. We have a legitimate interest in this. We keep this information until we are sure that you are satisfied with our response and three months thereafter to ensure easy access in case of follow-up questions. In this way, we can also train our customer service to become even better.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also change your preferences via your account or via the portal.

We will only add your e-mail address to the list of subscribers with your permission. This information is saved until you cancel the subscription.

Your Account
To access certain parts of our website you must first register. You must then provide information about yourself and choose a username. With this information we create an account, on which you can log in with your chosen username and password.

We use your name, address, telephone number, e-mail address, billing address, payment information and gender. We need this because of the contract we have with you. We keep this information until you cancel the account and six months thereafter.

We save this information so that you do not have to enter it repeatedly and so that we can approach you more easily if necessary.You can adjust your data andpreferences via your account whenever you want.

Advertisement
We would like to send you advertising about offers and new products or services. We do this:

  • via social media

You can object to this advertising at any time. You can block us or use the unsubscribe option. You can also change your preferences via your account or via the portal.

Sharing data with other companies or institutions
We only give your personal data to other companies or institutions if it’s necessary for providing the service or if we are legally required (for example if the police requests it in the event of a suspicion of a crime).

We work together with certain companies. These partners can therefore receive your personal data. This is necessary to be able to deliver what you have purchased.

Cookies
The website from our hosting company uses cookies. Cookies are small files in which we can store information so that you do not always have to enter it. But we can also see that you visit us again.

You can disable the use of cookies through your browser, but some things on our hosting company‘s website may not work properly anymore.

Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have entered into a processing agreement with Google. It contains strict agreements about what they can keep. DigiState has completely anonymized the cookies of Google Analytics and therefore we may place them without permission.

Security
Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.

Changes to this Privacy Statement
When the website of our hosting company changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

View, Change and Delete your Data
If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:

  • get an explanation about what personal data we have and what we do with it
  • see the precise personal data that we have
  • correct errors
  • remove outdated personal data
  • withdraw permission
  • object to a specific use

Please note that you must always clearly state who you are, so that we are sure that we will not modify or delete data from the wrong person.

File a Complaint
If you believe that we are not helping you in the right way, you have the right to submit a complaint to the regulator – the Dutch Data Protection Authority.

Contact Details
DigiState B.V.
Fultonbaan 16
3439 NE Nieuwegein
Netherlands
juridisch@digistate.nl
030-2074400